Stop missing booking calls during Dubai’s dinner rush
When the floor is slammed, booking calls still ring. Onla answers and books on your existing e& or du number.
What unanswered calls cost during service
Every missed ring is a cover you never wrote in the book. Use your own call volume and average booking value below — not an industry average — to see what the unanswered phone costs your floor.
Rush, overnight, and pre-open enquiry windows
Many Dubai venues open for dinner around 6pm, while booking calls start in the morning and keep coming after close. Overnight and pre-open windows are exactly when a thin host team cannot sit on the line.
Why hiring another host doesn’t fix after-hours and overflow
Another hire helps on the floor, but one person still cannot answer every ring mid-rush, take private-event details, and cover overnight. Overflow and after-hours calls keep slipping — and the guest moves on.
What an AI restaurant host actually does on the call
Onla answers as your host: it greets the guest, checks real cover availability against your rules, and confirms the booking on the call — not a “we’ll call you back.” More on Product.
Answers before the second ring; books against covers and turn time
You set table limits, sections, terrace, and dining time. Onla counts covers against those rules so the confirmation the guest hears matches what your floor can actually serve.
Offers the next open slot when the floor is full
If 8pm is full, it offers 7:30 or 9pm instead of double-booking. No overbooking against the restaurant’s rules.
Keep your existing e& / du number
Guests keep dialing the number you already publish. Onla sits behind it — your restaurant number does not change.
Call forwarding / SIP / cloud PBX behind the number you already publish
Standard UAE restaurant telephony works: call forwarding, SIP trunking, or a cloud PBX. If your setup is different, we verify forwarding before going live. See Getting started.
See it on a real floor
Try Amira on the Marsala, Dubai Marina demo on the homepage, then book a walkthrough on your own floor rules. Pricing is agreed on that call — contact-only, no packaged AED tiers on this page. See Pricing.
What does the unanswered phone cost?
Your numbers, not an industry average — edit them to match your restaurant.
Bookings at risk every month
AED 60,000
40 calls × 20% unanswered × AED 250 × 30 days. One missed 30-guest private dinner is on top of that.
The busiest phones of the year are the most expensive to miss: during Ramadan, Dubai restaurants' evening revenue runs 30–40% above normal (Syrve MENA, 4.3M orders, 2026) — and the calls peak exactly when your team is on the floor.
Questions restaurants ask
Does Onla replace my restaurant’s phone number?
No. Guests keep dialing your number. Onla connects via call forwarding (also described with SIP trunking / cloud PBX on the product site).
Can it book tables, not just take a message?
Yes. It checks availability against your rules and confirms the booking on the call.
What about private events?
From eight guests, Onla can lock the booking and send menu and deposit details; the manager handles custom requests.
Is WhatsApp live today?
Messengers and WhatsApp are rolling out — not claimed live on this page.
How do I try it?
Use the live Amira demo on the homepage, then book a walkthrough for your floor rules. Pricing is agreed on the walkthrough.