Your restaurant opens at 6pm. Bookings start at 9am.
Onla answers every call and message, books the table, and takes private events itself — your manager only confirms the details. Before opening, during the rush, after close.
(scroll down)Onla works like a host who never goes home.
Learns your booking rules and follows them every time. Decisions stay with you.
Hi! Do you have a table for four tonight at 8pm?
Guest · Web chat · 19:42
Replies in seconds, checks real availability, and books private events itself.
(03)
Replies before the second ring.
(01)the guest gets an answer in seconds, on every channel
Phone and web chat: service rush, overnight, weekends. No guest hears a busy tone.
Knows the floor, not just a slot grid.
(02)Floor occupancy
covers, % capacity
You set the booking rules: table limits, sections, kitchen cut-off.
Checks covers by table and turn time. If it's full, it offers another slot rather than overbooking.
Private events, booked on the spot.
(03)Private event · Sat 7pm
A party of eight or a corporate dinner: Onla checks the room and locks in the booking. The manager calls back with the details.
You're the guest. Book a table.
This is the live agent, not a video. Amira checks real availability and takes the booking herself — ask her what a guest would ask.
Marsala · demo restaurant
live
How a booking actually goes
CALL
“Table for two, tonight at 8pm? / We have a window seat available. Name for the booking? / Adam. / Confirmed, Adam! We'll send a reminder an hour before.”
Guest → Onla
Inbound call · booked in a few turns
When the floor is full, Onla sells the next slot.
Floor occupancy today
now 20:30
(Channels)
PHONE
WEB CHAT
Your restaurant's number stays the same. Onla connects via call forwarding. Setup takes one day. WhatsApp integration is rolling out.
connects to your existing phone line
CALL FORWARDING
SIP TRUNKING
CLOUD PBX
What does the unanswered phone cost?
Your numbers, not an industry average — edit them to match your restaurant.
Bookings at risk every month
AED 60,000
40 calls × 20% unanswered × AED 250 × 30 days. One missed 30-guest private dinner is on top of that.
The busiest phones of the year are the most expensive to miss: during Ramadan, Dubai restaurants' evening revenue runs 30–40% above normal (Syrve MENA, 4.3M orders, 2026) — and the calls peak exactly when your team is on the floor.
Put Onla on yourrestaurant's phone.
Now onboarding the first Dubai restaurants — no setup fee, cancel any month.