Keep your e& or du number — put an AI host behind it
No new phone system, no number change. Guests keep dialing the number they know; Onla answers the calls your team can’t reach.
Guests keep dialing the number they already know
The number on Google Maps, your Instagram bio, and your menus stays exactly where it is. Nothing about what guests dial changes — no new digits to publish, no “call this line instead.”
No rip-and-replace
Onla doesn’t ask you to swap your phone system or CRM. It connects to the line you already pay for and already publish.
How Onla sits behind your line
You set up call forwarding once. Only the calls your team can’t take — mid-rush overflow, after-hours, pre-open mornings — reach Onla, if that’s what you want.
Call forwarding on standard e& / du lines
Standard UAE restaurant telephony works: no-answer, busy, or after-hours forwarding on the number you already have.
SIP and cloud PBX welcome
Already on SIP trunking or a cloud PBX? That works too. If your setup is unusual, we verify it with you before anything goes live.
The getting-started path
About a day end to end: we load your menu, floor map and booking rules on a walkthrough call, you forward the number, and we test the full scenario together with a real call before Onla answers a single guest. See Getting started.
What guests notice — and what your team sees
Guests hear a natural host that introduces itself as the restaurant’s AI assistant, with a recording notice in the first sentence — then simply carry on and book.
Every call, on the record
Your team sees the log and transcript of every call. Anything Onla can’t handle is flagged urgent and handed to your manager with the recording and transcript within a minute.
Try it on a real floor
Call Amira on the Marsala, Dubai Marina demo on the homepage, then book a walkthrough on your own floor rules. Pricing is agreed on that call — contact-only, no packaged AED tiers on this page. See Pricing.
Questions restaurants ask
Do we need a new phone system or CRM?
No. Onla sits behind your existing e& or du line through call forwarding — no new hardware, no system swap.
Does our published number change?
No. Guests keep dialing the number you already publish. Only unanswered or after-hours calls reach Onla if that’s what you want.
Are calls recorded?
Yes — every call opens with a recording notice, and your team gets the transcript and recording. Handling follows UAE PDPL.
What if our telephony setup is unusual?
Standard UAE restaurant telephony — e& and du call forwarding, SIP trunking, cloud PBX — works. Anything non-standard is verified with you before go-live.
What does it cost?
A fixed-fee 21-day pilot on your real calls, no subscription. Pricing is agreed on the walkthrough — there are no public AED tiers.